C-suite Strategy and Service Design Consultant

 

I create the process to help companies identify their very own ‘iphone moment’ for their sector to grow revenue

 

• Creating digital services that are relevant, accessible yet human

• Realign existing services and operating models with the customer journey at core

 

 

Across Retail, Finance, Insurance, Public and NfP:

 

• I have 17 Years of guiding Boards and globally recognised institutions within the Public and Private Sector.  Including, NS&I (27m retail customers - £100bn administered), MPS (£1bn budget – 50k staff) and FTSE350

 

 

All contracts have been extended 5 times or more